Privacy Policy on OZEN's website and store, update date 01/02/2021:

We are Sama Projects for General Investments LLC, the owner of the registered trademark (OZEN).

At OZEN, data protection is important to us, as well as your privacy. Therefore, we only use your name and other information that relates to you in the manner described in this privacy policy. We will only collect information when it is necessary for us to do so, and we will only collect information if it is relevant to our dealings with you.
We will retain your information required by law or research related to the purposes for which it was collected.
You can visit the website and browse without the need to provide personal details. During your visit to the website, be careful not to reveal your identity, and at any time we cannot recognize you unless you have an account on the site and you log in with your username and password.

What personal data is required?

  • We may collect various information (your name, address, email and mobile phone number) to complete your registration on the site and complete your order if you seek to place an order for a product on this website.
  • We may collect other information such as your bank account in some cases when choosing to pay with a credit card.

Why do we collect this data?

  • • We will use the information you provide to enable us to complete your registration on the store, process your requests from the store and send the newsletter to your registered email to view the latest offers and discounts. You can change your data and your account settings at any time by managing your account on the store..

How do we protect your data?

  • A comprehensive scan of the entire online store is done periodically in order to discover security holes and vulnerabilities to make your visit to our website as safe as possible and to preserve your data.
  • Your personal information is collected behind secured networks and can only be accessed by a limited number of people who have a special access permit to such systems, and they are also required to maintain the confidentiality of the information, in addition, to all credit card information, sensitive information that you provide to us is encrypted Powered by Secure Socket Layer (SSL) technology.
  • Also, regarding to payments you make over the Internet, checking the download of data from our website, improving and planning the content of our website pages and allocating them to users, identifying visitors to our website, and conducting research on the demographics of our users.
  • We send you information that we think you may find useful or that you have asked us to send, including information about our products and services, provided that you have indicated that you have not objected to communications currently taking place for these purposes. Depending on your consent, we may contact you by email and phone with details of other products and services. If you prefer not to receive any marketing notifications from us, you may unsubscribe from the mailing list at any time.
  • We may pass your name and address on to a third party in order to deliver the product to you (such as a courier, distributor, or shipping company).
  • Your phone number can be used to notify you about order status and announcements about the latest offers and store campaigns.
  • Payments that you make through the this website will be processed by our agent. You should only provide us or our agent the location information that is accurate and not misleading and must be kept up to date, and inform us of changes.
  • Details of the actual order may be stored with us, but for security reasons it cannot be retrieved directly by us. However, you can access this information by logging into your account on the site. There you can view details of your orders that have been completed, those that are open, and those that have been set to be sent and manage your address details, bank details, and any newsletter that you have subscribed to soon. You undertake to handle access to confidential personal data and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

For more information:

You can click here to visit the FAQ page, and you can also click Here to visit the return policy page.